Root & Branch Privacy Policy

We value your privacy and protect your private information. This Statement of Privacy applies to the site and Root & Branch Coaching and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Root & Branch include the site and Root & Branch Coaching. The Root & Branch website is an information and e-commerce site. By using the Root & Branch website, you consent to the data practices described in this statement.

Collection of Personal Information
Root & Branch may collect personally identifiable information, such as your name. If you purchase Root & Branch's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Root & Branch. This information may include, but is not limited to: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the company, to maintain quality of coaching services, and to provide general statistics regarding use of the Root & Branch website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Root & Branch's public comment boards, this information may be collected and used by others.

Root & Branch encourages you to review the privacy statements of websites you choose to link to from Root & Branch so that you can understand how those websites collect, use, and share your information. Root & Branch is not responsible for the privacy statements or other content on websites outside of the Root & Branch website.

Use of Personal Information
Root & Branch collects and uses your personal information to operate its website and deliver the services you have requested such as receiving free guides, email updates, and delivering purchased products and services.

Root & Branch may also use your personally-identifiable information to inform you of other products or services available from Root & Branch and its affiliates. Root & Branch may also contact you via email to conduct research about your opinion of current services of or potential new services that may be offered.

Root & Branch does not sell, rent, or lease its customer lists or user information to third parties.

Root & Branch may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Root & Branch may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Root & Branch, and they are required to maintain the confidentiality of your information.
Root & Branch may keep track of the websites and pages our users visit within Root & Branch, in order to determine what Root & Branch services are the most popular and helpful. This data is used to deliver customized content and advertising within Root & Branch to customers whose behavior indicates that they are interested in a particular subject area or service offering.

Root & Branch will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Root & Branch or the Site; (b) protect and defend the rights or property of Root & Branch; and, (c) act under exigent circumstances to protect the personal safety of users of Root & Branch, or the public.

Root & Branch uses PayPal to collect payment for products and services. They provide Root & Branch with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through PayPal’s data storage, databases, and the general PayPal application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-Party Services
In general, the third-party providers used by Root & Branch will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to Root & Branch.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information Root & Branch is required to provide to them for your purchase-related transactions.

For these providers, Root & Branch recommends that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Root & Branch. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave Root & Branch's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or Root & Branch’s Terms of Service.

Use of Cookies
The Root & Branch website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued that cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Root & Branch pages, or register with the Root & Branch site or services, a cookie helps Root & Branch to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Root & Branch website, the information you previously provided can be retrieved, so you can easily use the Root & Branch features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Root & Branch services or websites you visit.

Security of your Personal Information
Root & Branch secures your personal information from unauthorized access, use or disclosure. When personal information (such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen
Root & Branch does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of 18, you must ask your parent or guardian for permission to use this website.

Opt-out + Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. An unsubscribe option is available in every electronic communication you receive from Root & Branch.

As advertisers on Facebook and through the Root & Branch Facebook page, Root & Branch, (not Facebook), may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to Root & Branch's collection of such information.
We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received, or derived from a Root & Branch Facebook ad (“Facebook advertising data”) is only shared with someone acting on Root & Branch's behalf, such as our service provider. Root & Branch is responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • Root & Branch does not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • Root & Branch does not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer, or device.
  • Root & Branch does not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

Changes to this Statement
Root & Branch will occasionally update this Statement of Privacy to reflect company and customer feedback. Root & Branch encourages you to periodically review this Statement to be informed of how Root & Branch is protecting your information.

Contact Information
Root & Branch welcomes your questions or comments regarding this Statement of Privacy. If you believe that Root & Branch has not adhered to this Statement, please contact Root & Branch at

Effective as of May 1, 2018.